I'd be very grateful for any advice. Thanks Solved! Message 1 of 6. All forum topics Previous Topic Next Topic. Accepted Solutions. Re: Phone cannot download cfg file from server. Thank you for help anyway Steffen! Message 3 of 6. I am just a simple volunteer in the community like everybody else.
Message 2 of 6. Message 4 of 6. Occasional Visitor. I believe that would work but what would this file need to be named, I couldn't find any reference in the previous explanations for custom files with mac addresses.
Unsure who Marcel is supposed to be but I believe I already answered all your questions or pointed you to the FAQ's which explain all this. If you use the substitute method in a single If some phones have these and others don't then the ones with files missing will not load anything as an incomplete configuration is valued irrelevant rather than loading half of something. So far you have not shared your mistakes so others cannot learn from this post and potentially will make the same mistakes.
In order to raise a support ticket, you need to work with your Poly reseller as they need to do this for you. Thank you for pointing out the FAQ, I have thoroughly read these to understand how to apply the configs and also read through the admin guide. I was trying to find out if the cfg files targeting a specific phone have to be named a specific name. Unfortunately this is not addressed in the FAQ so I was unsure about if these files need to be a specific name or if it can be anything as long as their mac address is listed.
So if I understand your answer correct than the cfg files can be named anything and if they are named "macaddress-anything. This clears it up, Thank You. I do like your idea of separate directories as well, I will do some planning around this and implement. Sign In Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.
Search instead for. Did you mean:. Go to solution. Updating the config file on one single phone through the provisioning server. Hi Team, I am stuck "or have a mind blank" Running Firmware 5. I have my How can I make changes to just some phones but not others?
Any suggestions? Thanks a lot Solved! I tried this on 5. The phone boots and shows the name of the person allocated to the line, but shows as unregistered. Logging into the phone manually via ext and pin works. Hi, I had the same issue as well and finally found it is caused by the settings about provisioning polling: prov. Instead, they look only when receiving a checksync message, a polling trigger, or a manually started update from the menu or web UI.
Some files such as bitmaps,. Our environment has the DHPC option enabled and provisioning server setup. I guess that enables the auto-login. Just a question. We have huge number of devices running in 3. I replaced FW in the root directory with latest 4. Stays in a stage where it looks like a brand new device with new all option All become normal if I do a second manual reboot. Hi Jeff — great post, i am having difficulty getting our VVX phones to pick up the language settings from the provisioning server, it takes all the other setting but this.
I need to to role it out to Spain, France, Germany and the Uk so I need it to be able to pick up these setting from the server. Thanks O. I have a question about best practices for rolling out updates to a fleet of phones. But now the details start and some guys ask, if it is possible to deploy different configurations to different subnet or vlan.
Most interest are to set different http access passowrds. Is this possible? I am one of the lead engineers on the project and it is a solution sanctioned by Polycom they helped us build it.
People can ping me at J. Weaver EventZero. Thanks again, again, nice work here. Hi Jeff, this is quite a good one, we are currently implementing the Lync server with Skype for business client, using VVX phones as our handsets. But after those macaddress. For exclude the possible reason I did a test just copied the Their phones still logged out during mid-night.
May I know is it a known defect that will automatically log out the VVX if a customized macaddress. Great article, just one question. The phones i have deployed now work great, but they keep saying that there are updates available on the server.
I have removed all firmware off my provisioning server, yet its still finding an update somewhere. The SfB Online Device Update services are configured by default to push the latest qualified version 5. Great Articule about provisioning.
However, every week, on Wednesdays and Thursdays evening around h a set of phones stop working. When you ping them they lose pings and it is imposible to use them Web interface is not availalbe during the outage.
We have seen that the polling is set to h in a random way until am. The outage stops around am and suddenly all the affected phones come back to normality: no packets lost and full operative. We have seen a significant number of tar. Any advice on best practice for global provisioning? We are setting up a folder structure and changing the DHCP scope to point to the correct folder per site.
Is there a better way? Anyway to leverage a master Your blog helped me a lot for making VVX phones deployment through provisioning server. However, I am looking for an option to disable the favourite contacts on the VVX homescreen and changing the emergency number to local emergency number through. I was not able to figure out which values needs to be add or change in.
You can enable Enhanced Flexible Line Keys to manually configure this; just leave the configuration blank. Can we do this method without knowing the admin password for the device?
XML Notepad the version found on download. I found out recently, that an enthusiastic person has started to maintain this application, and fixed many bugs continuously. Are you using the old MSFT original version of this tool, or the newer one which is confusingly called via the same name, but has higher build number? Many devices are shipped with Lync SKU and such devices will only search for Option , so many IT people tear out all their hair to find out why the phone does not find the provisioning server using only Option Great blog and great information!
I would think that the admin-password setting was universal on the VVX phones? It is the same on all VVX phones so I can only wonder if there is something wrong with the configuration file itself.
I suspect Config needs to go to the Root, but something tells me that Language and VVXLocalization should go with the firmware version. I have not experimented with moving those folders but anything referenced in the Hi Jeff Great blog. I have gone through many of you documents in configuring our Skype environment. I have followed your procedures for firmware updates however when the phones reboot they do not receive the updated firmware. If I perform a reset to factory defaults on the phone then it picks the update up.
Can you think of any reason for this behavior? Plain text passwords in the. No, and for this reason I never suggest to provision passwords in this manner. I cannot access the web configuration interphase using the ip address of the phone on my laptop although they are in the same network and can be ping by the laptop on CMD.
Two questions: 1 Should the old. The phones only check for new firmware during initial boot-up, so if you want to force the update single power cycle the phone. Polycomprov resolves to my server running the FTP. Great article and I followed it to the letter to configure my first Polycom phone.
The phone stays at Fetching user certificate then times out. Please help? I have a question related to Trio and , VVX and phones and provisioning. Is it possible to provision these 4 models together? So basically 3 different configurations. Is this possible from one Central Provisioning server? Hi, I had a question for you, I have made some changes with a polycom vvx that is connected to fluentstream.
I am totally blind and also for simplistic reasons I am writing information to the. I export the web. Every time I reboot the phone it comes back in the files, but in the webgui it is still blank. It is also removed from the full phone backup. Where is theis pesky setting hiding. Acustic fence is also doing the same thing. All codecs and log changes I make are sticking.
I suggest backing up the Configuration export all and device conf and then perform a factory reset. Then reintroduce the desired parameters one by one or a few at a times if you have a lot to make sure that unwanted parameters are gone.
In large deployments, when you […]. Name required. Mail will not be published required. Follow jdscher. Home About. Posts Comments. May 24, at pm. May 31, at am. Joe Langley says:. March 25, at pm. April 1, at am. Ben says:. May 28, at am. June 2, at am. June 6, at am. Alexis says:. June 12, at pm. June 18, at am. RickStevens says:. July 2, at am. July 2, at pm. July 5, at am. July 5, at pm. Adam says:. September 4, at am. Malte says:. July 3, at am. July 7, at am. George Z says:.
July 26, at am. July 30, at am. Douglas Brown says:. September 14, at pm. Ian says:. August 5, at am. September 1, at am. September 17, at pm. Igor K says:. August 7, at pm. August 25, at am. August 11, at pm. August 12, at am. AlistairY says:. August 14, at am. August 26, at am. August 18, at am. Randy Chapman says:. September 2, at am. September 3, at am. Todd says:. October 27, at am. Jeff Schertz says:. October 28, at am. Ralf Bopp says:. September 13, at am. Daniel S. Gurrola II says:.
December 5, at pm. December 8, at am. Matheus says:. This was tested on firmware 4. X firmwares and should work fine. Here we have some basic configurations.
Here we do the same as above plus some addition configuration. We have two lines, extension which is Line 1 private and extension which is Line 2 shared for SLA. Contains pointers to other files. This file contains the specific phone's registration parameters: the username, passwords, and the rest. In this example the first line is a private line, the second one is shared one. On shared lines, the thirdPartyName must be the same as the registration name see a comment under "shared lines" section.
This file holds the "buddies". The first buddies are displayed on available line buttons if any while the rest are shown when pressing the "buddies" button.
Parameter sd should be incremented. On phones with productivity suite the enhanced presence feature can be set. It allows for a BLF to be in one of three states: idle, ringing, busy; it allows call pickup while the line is in the ringing phase. It can be used instead of the buddies lists. It should be defined in the phone's specific file. Please see Polycom Presence Setup for more details. Shared lines known as SLA are extensions which appear on more than one phone and show the status of the extension on the other phones.
When you pick up the handset on one phone the others show that this line is seized. When you put it on hold all others see it is on hold and can pick up the call.
0コメント