This way, people can get immediate interaction with your business without interrupting their busy day by being stuck on a long phone call or playing email tag. Toll-free numbers are a great number option because they give you the same power and flexibility of dedicated short codes, but at a fraction of the cost. Toll-Free numbers are digit numbers that begin with the prefix , , , , , , or Carriers allow these numbers to send bulk text messages for commercial use.
Broadcasts are messages organizations send to your entire or large part of customer base. They can be scheduled ahead of time so that all of your users get the message at the same time. Broadcasts are ideal for sending general messages about an upcoming event or promotion.
Depending on the texting software you use, you can also prompt your contacts to confirm, reschedule, or cancel their appointments so you can get an accurate headcount. Polls are questions you send directly to your subscribers to receive feedback on a product, decision, question, or service. Common examples of user polls are surveys. Text-to-vote campaigns allow your audience to text in to vote for things in order to determine a winner.
This is perfect for things like mobile marketing campaigns or for fun things like live polls at sporting events.
Text-to-win campaigns are when contacts text a mobile keyword into your dedicated short code in order to enter into a contest with a prize. In order to drive sales to your stores or online, you need to send effective and targeted messages in order to entice customers to spend their money. Text coupons are just like paper coupons, but they can be redeemed through a phone via QR or a traditional barcode.
Text coupons are also simpler for customers to remember to bring than traditional printed coupons. In fact, SMS coupons are redeemed 10x more often than paper ones. Mass text messages need to be sent through an SMS service provider like Trumpia. SMS service providers are both cheaper and more effective than other forms of mass marketing, like email or radio ads.
They are easy to use and more cost-effective per message than any other messaging channel. The first step is to create a way for customers to opt in to receive your messages. There are 3 ways to do this. Mobile keywords allow customers to opt themselves into your messaging campaigns by texting the keyword to your shortcode. Mobile keywords are great because they can go on your existing advertisements and give customers an easy way to sign up.
Online sign-up pages allow customers to opt in by filling out a form on your website, giving you consent to message them as well as their contact information. Provided you have express written consent from your customers that they want to receive messages from you, you can import their contact information into your SMS software so that you can message them. To send a message, you simply have to log in to your account and compose a message. You can do things like schedule the message to be sent at a later date, target your message to a specific subset of contacts, or attach links for your customers to follow.
In this section we want to cover how different types of businesses and organizations have used mass texting to further their goals. This is not an exhaustive list this is! For the same reasons you prefer texting with your friends over calling them, mass SMS is the most effective communication channel for recruiting. These tools are narrow focused tools that let nonprofits collect donations through texting either via pledge, mobile webform or through direct from mobile bill.
Note that giving through cell phone carrier is organized through the Mobile Giving Foundation. Organized by pricing. This is not a typo, they offer free text-to-donate tool with keywords against the shortcode They focus on a seamless and efficient giving experience that lets donors give with two clicks, one to send a text with the donation amount and the other to confirm the payment. These providers allow for more dynamic segmenting, messaging, and tools for advocacy.
Note that carriers do not charge platforms to receive messages so any cost associated with receiving messages is being added by the vendor. Note that credits count for sent AND received texts, most platforms are free to receive messages. Can I send a mass text from my phone? Free of these limitations, our mobile app gives you the power to send and schedule messages to hundreds, thousands, or even millions of people right from your phone or tablet.
Yes, you have several choices of phone numbers. Every SimpleTexting account comes with a complimentary digit number that can send text blasts. You can also select a number with a local area code, or a memorable 5- to 6-digit dedicated short code. Sending a mass text message or mass SMS is only illegal if you message people who have not given express written consent to receive your texts, i.
When it comes to the number of mass text messages you can send through SimpleTexting, the limit does not exist! You can send as many messages as you pay for as long as you abide by our Terms and Conditions.
This is a question that we get all of the time. You can definitely text message your existing customers. However, you do need to get their permission first. We provide several ways to turn existing customers into SMS subscribers, including web forms, keywords, and other free tools.
At SimpleTexting, our day free trial allows you to send out 50 complimentary text messages. There are no contracts, so you can upgrade to a higher plan as you scale your efforts. One thing that surprises people about mass texting is just how affordable it is. Pricing for our mass texting service is based upon the number of messages you plan on sending.
The best part is that the more messages you send, the cheaper they are! Group texting is great if you have a small list of recipients and the time to message them one-by-one. Mass texting is better when you have a large list of recipients and you need to quickly send them all the same message. Start your free two-week trial of our mass texting service today. No credit card required. Try Us Free. Business Texting Have two-way conversations.
Mass Texting Reach large groups at once. Automated Text Messages Trigger event-based messages. Mailchimp Zapier.
Hubspot All Integrations. Watch a Demo Learn with step-by-step videos. At the end of the day, there's a place for texting apps but it's not for reaching large groups of people. If you want to manage things from a mobile device, you should use a mass text app offered by a mass texting service.
SlickText has a great mobile app available for iOS and Android and it's free to download. Yes, sending mass texts is perfectly legal. With that said, there are some specific guidelines that you must follow in order to remain on the right side of the law. The most important rule is that you can only send text messages to people who have opted in. This can be done via text to join, web opt-in forms or paper forms.
The key is to manage expectations by clearly communicating what people are signing up for. In addition to having consent, you must always provide a way for people to opt out. All mass texting services are required to process these special keywords on your behalf.
Make sure your service does! While these two points are the two main legal rules governing mass SMS, there are several other best practices that everyone using SMS should follow.
There's lots to consider and probably more that you're unaware of. From deliverability to texting compliance and features, we'll cover everything you should consider before choosing a service. The first thing you should look for in a mass texting service is how easy it is to use.
At the end of the day, if the interface is clunky or hard to work with, it's less likely that you'll use it. The interface for sending should be easily accessible and the process for sending and scheduling your texts should feel natural.
Most reputable services will offer a free trial so you can vet the experience and all they have to offer. Additionally, make sure they offer a mobile app to manage your mass texting. Some services refer to their software as an "app" even though they don't have a mobile app in the app store. If you're like most people, you'll want the option to manage your texting from a mobile device so make sure they have a legitimate app to do it with.
Text message delivery is a huge factor in deciding on a mass texting service and one that's often overlooked. There's a large range in messaging quality that people don't realize.
Some services use cheap quality "SMS routes" to send. Some don't maintain strong enough infrastructure to handle sending texts at larger scales. This can leave a lot of your messages going undelivered. Know that sending messages to small groups is simple and easy for most texting services. That's not normally where texts begin to fail. Sending to hundreds or thousands gets more complex and where things can break down. Make sure that you choose a mass text messaging service that can prove their deliverability is high and that has a history of working with larger, more reputable companies that demand quality delivery.
Compliance in the world of SMS is a big deal. The laws that govern unwanted text messages are much stricter than email. This is why choosing a mass text service that follows SMS best practices is huge. What does this mean for you? Make sure that your text service provides a clear way for people to opt out.
This means supporting key "stop words" that people can reply with to remove themselves. Additionally, the texting service that you choose should have strict opt out management. If someone opts out of your list, the app should prevent them from being re-added via any other method besides a "text to join.
Make sure that the mass SMS service you choose has a great support network. You should be able to connect with real people who are knowledgeable about the product and can understand your use case. Visit their website and see if they make their phone number available. Send them an email. Do they respond in a timely manner? Can you talk to someone on live chat?
Being able to lean on your texting service will be very helpful. As with any purchase decision, it's important to understand the company's reputation. What are others saying about their mass texting service? What are people saying about their messaging quality?
Are there real people behind the scenes? Do a little research to make yourself feel comfortable. What does their "About Us" page look like? What do 3rd party review sites say about their service? It's important to do your homework. Price is a very interesting topic when evaluating mass text services. As mentioned above, there are cheap ways and quality ways to send texts. There's also cheap software and quality software.
It's important to understand the concept of "you get what you pay for". You should seek out a texting service with competitive pricing but also be wary of ones with abnormally low costs. Most who choose low cost texting services find that when they scale, need support, features or help, they made the wrong decision.
Also be weary of hidden fees. Ask specifically if carrier pass-through fees and taxes are included or in addition to advertised pricing. All mass text services have different features, bells and whistles. While some may be "shinier" than others, we believe there is a core set of features that are table stakes for any solid service. It's almost a guarantee that some of your messages will need to be sent at times when you're not available.
That's why you should choose a mass text service that supports the ability to schedule your messages ahead of time. Any good service should support scheduling. Extra points for the ones that allow you to schedule recurring texts to put some of those regular messages on autopilot.
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